Every Seven Scents soy wax candle is hand poured by hand in Claire's kitchen. They are made using natural soy wax, blended and poured by hand so they can look slightly different from batch to batch. The wax may contain tiny bubbles, marble like swirls and slight frosting this is normal for natural wax and nothing to worry about, this will NOT affect the candle's performance.

When you first light the candle you need to let it burn for at least 2 - 3 hrs as it's very important to let the melted wax reach the outside of the tin or glass to prevent tunnelling. 

Another top tip is to trim the wick to approx 3mm-5mm to keep the flame at a safe burn height as well as to get the maximum use from your candle. 

If you have not been trimming your wicks, your containers may have black marks. To tidy up your candle, simply start by trimming the wick with scissors or a wick trimmer and get a warm damp cloth and wipe round the inside of the container.  The wax and black marks come off really easily and your container will look like new.

We hope this helps you to get the most out of our candles but if you are not 100% satisfied with your purchase please get in touch.